{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "Mina Samy Tawfik Saad",
    "label": "Project Management and PMO Professional | Licensed Pharmacist | Digital Transformation",
    "email": "minasamitawfiksaad@gmail.com",
    "phone": "+20 128 459 0503",
    "url": "https://minasami.github.io/",
    "summary": "Project management and PMO professional with experience across healthcare operations, pharmaceutical programs, workflow automation, governance, KPI reporting, stakeholder coordination and cross-functional delivery.",
    "location": {
      "city": "Cairo / 6th of October City",
      "countryCode": "EG"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "jesussavedmina",
        "url": "https://linkedin.com/in/jesussavedmina"
      },
      {
        "network": "GitHub",
        "username": "minasami",
        "url": "https://github.com/minasami"
      }
    ]
  },
  "work": [
    {
      "name": "EVA Pharma & Armanious Foundation",
      "position": "Senior Coordinator — Digital Transformation & Operational Excellence",
      "startDate": "2025",
      "endDate": "Present",
      "summary": "Leads transformation initiatives, governance, dashboards, workflow improvement, stakeholder alignment and implementation support.",
      "highlights": [
        "Supported governance, operational coordination, reporting and portfolio visibility across healthcare support programs exceeding EGP 120M in value",
        "Built KPI dashboards and executive reporting views",
        "Developed SOPs, runbooks and process maps",
        "Identified operational risks, bottlenecks and corrective actions",
        "Designed and delivered training and change-management support"
      ]
    },
    {
      "name": "EVA Pharma & Armanious Foundation",
      "position": "Healthcare Projects & Process Digitalisation Coordinator",
      "startDate": "2023",
      "endDate": "2025",
      "summary": "Mapped and digitized healthcare workflows, coordinated multidisciplinary stakeholders and supported portfolio reporting and continuous improvement.",
      "highlights": [
        "Digitized employee healthcare support workflows",
        "Connected Google Forms to ServiceDesk Plus through Google Apps Script",
        "Created dashboards, SOPs, escalation pathways and role-based guidance"
      ]
    },
    {
      "name": "Masr Bila Marad NGO",
      "position": "Operations Programme Coordinator",
      "startDate": "2022",
      "endDate": "2023",
      "summary": "Supported healthcare program operations, field coordination, logistics, referrals and service delivery."
    },
    {
      "name": "Freelance",
      "position": "Digital Systems & Cloud Solutions Consultant",
      "startDate": "2014",
      "endDate": "2023",
      "summary": "Delivered web, cloud, automation and digital process projects for diverse clients."
    }
  ],
  "education": [
    {
      "institution": "Ain Shams University",
      "area": "Pharmacy",
      "studyType": "Bachelor of Pharmacy",
      "endDate": "2021"
    }
  ],
  "skills": [
    {
      "name": "Project Management",
      "keywords": ["Planning", "Milestones", "Dependencies", "Risk Management", "Stakeholder Management", "Change Management"]
    },
    {
      "name": "PMO Governance",
      "keywords": ["SOPs", "Runbooks", "Project Controls", "Executive Reporting", "KPI Dashboards", "Escalation"]
    },
    {
      "name": "Digital Health",
      "keywords": ["Healthcare Operations", "Clinical Workflows", "Medication Support", "Health Informatics", "Medicine Access"]
    },
    {
      "name": "Digital Transformation",
      "keywords": ["Workflow Automation", "Google Apps Script", "ServiceDesk Plus", "React", "TypeScript", "Supabase", "Firebase", "Python", "AWS", "Azure", "GCP"]
    }
  ],
  "projects": [
    {
      "name": "Medicine Support Hub",
      "description": "Bilingual digital-health platform live at medicinesupport.app/medicines. Architected and led end-to-end by Mina Samy Tawfik Saad, integrating 86,000+ Egyptian medicines across 8 role-based workflows with a vision to standardize chronic healthcare delivery for NGOs and PSPs.",
      "url": "https://medicinesupport.app/medicines",
      "keywords": ["Digital Health", "Project Management", "Workflow Automation", "RBAC", "Analytics", "Pharmacy Operations", "Supabase", "React"]
    },
    {
      "name": "Employee Support Program Transformation",
      "description": "Digitized manual employee healthcare support workflows using ServiceDesk Plus, Google Forms, Google Apps Script, governance, routing, tracking, SOPs, dashboards and training.",
      "url": "https://minasami.github.io/employee-support-program/",
      "keywords": ["ServiceDesk Plus", "Google Apps Script", "PMO Governance", "Change Management", "Healthcare Operations"]
    },
    {
      "name": "Chronic Medication Support",
      "description": "Multi-stakeholder healthcare program coordination supporting medication continuity, fulfillment visibility and operational escalation."
    }
  ],
  "certificates": [
    {
      "name": "Licensed Pharmacist",
      "issuer": "Egyptian Ministry of Health"
    },
    {
      "name": "Certified Specialty Pharmacist (CSP)"
    },
    {
      "name": "Project Management Professional (PMP®) Certification",
      "issuer": "In Progress"
    },
    {
      "name": "Health Informatics Specialization",
      "issuer": "Johns Hopkins University",
      "url": "https://minasami.github.io/research/"
    }
  ],
  "languages": [
    {
      "language": "Arabic",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Professional working proficiency"
    },
    {
      "language": "French",
      "fluency": "Limited working proficiency"
    }
  ],
  "meta": {
    "canonicalProfile": "https://minasami.github.io/",
    "recruiterResources": "https://minasami.github.io/recruiter-resources/",
    "leadership": "https://minasami.github.io/leadership/",
    "research": "https://minasami.github.io/research/",
    "publications": "https://minasami.github.io/publications/",
    "accuracyNote": "Do not infer sole budget ownership or completed PMP certification. PMP status is In Progress."
  }
}